Frequently Asked Questions
Q: Can I get some samples for testing?
Yes, sample orders are available for quality check and market tests. Please note that sample costs apply.
Q: What is the typical delivery time?
It usually takes about 3-5 working days for small orders and 10-15 days for larger volume orders.
Q: What are your standard payment terms?
We accept various payment methods, including T/T, L/C, Western Union, and Cash.
Q: What warranty do you provide for the products?
We offer a 24-month warranty period for our products.
Q: How do you ensure product quality?
Quality is our priority. Every product is fully assembled and carefully tested before packing and shipping to ensure performance and reliability.
Q: Can the inverter be connected to a computer?
Yes. All inverters come with a built-in RS485 port and support the Modbus communication protocol.