Frequently Asked Questions
What type of company are you?
We are a professional manufacturer. We maintain a large stock of standard products and offer full support for customized solutions to meet specific industrial requirements.
What products can I purchase from you?
Our range includes Terminal Block Modules, Relay Modules, Cables, LED Lights, Sensors, Control Power Boxes, Push Buttons, Switches, Human Machine Interfaces, Frequency Converters, Servo Motors, and other industrial automation control products.
How is the quality of your products guaranteed?
We provide a one-year warranty. Our products are certified by CE, CCC, UL, and RoHS. Detailed certification test reports are available upon request.
How do you manage long-term business relationships?
We maintain a network of agents globally and focus on high-quality service and technical support to ensure mutual growth. We welcome discussions regarding local agency opportunities.
What is the typical lead time for orders?
Most standard products are in stock and can be shipped immediately. For customized or bulk orders, lead times are typically coordinated based on production capacity, which is currently 10,000 units per month.
Is technical support available for installation?
Yes, we provide technical documentation and support for all our industrial automation products to ensure simple and flexible installation for your equipment.